Frequently Asked Questions

Everything you need to know about our premium protective cases and magnetic mounting systems.

Are ROKFORM cases compatible with wireless charging?

Yes, most of our cases are designed to be compatible with wireless charging. For our Rugged and Crystal series, simply remove the center magnet using the included tool to enable seamless Qi or MagSafe charging.

How strong are the magnets used in your mounting systems?

We use high-grade Neodymium magnets that are laboratory tested to ensure they provide a secure hold on any magnetic surface without damaging your device's internal components or GPS functionality.

What is your shipping policy for domestic and international orders?

We offer standard and expedited shipping via FedEx and USPS within the USA. International shipping is available to most countries, with delivery times typically ranging from 7 to 14 business days depending on customs processing.

Do you offer a warranty on your products?

Absolutely. ROKFORM stands behind its quality with a 2-year warranty against defects in materials and workmanship. If your case or mount fails under normal use, we will replace it.

What is your return and exchange policy?

We offer a 60-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the item in its original packaging for a full refund or exchange.

Are your cases drop-tested for impact protection?

Yes, our cases exceed military-grade drop-test standards (MIL-STD 801G-516.6). They feature reinforced corners and shock-absorbing layers to protect your phone from drops of up to 6 feet.